DMX output disconnected?

Running a full boar with full boar wing. Outputs of wing are fine. No DMX out of any of the 4 DMX outputs on the console.

Went to Network/widget outputs. Outputs 1-4 on console show..(Disconnected). Is this a setting somewhere or a hardware issue? I'm in Doha, Qatar for a day, then Budapest.

Had major issues earlier in the day with interface into ShowNet. Ended up running hard lines and then wing outputs worked, but not console.

I'll fire up my backup IPC tomorrow to see if it works, but am starting a 2 month international tour and would love to remedy this.

I'm attaching a photo of the screen.

0 marc lorenz over 11 years ago

Is the internal widget shown in the Control Panel?
Have you checked all cables running to the DMX-widget inside the Fullboar?
What was the problem with HOG-net?

Backup your showfiles and do a fullinstall of HOG-OS and XPe
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0 bhorowitz over 11 years ago

Internal widget is not shown in the control panel.

Haven't had time to open up the console. Maybe next gig.

It wasn't HogNet, it was ShowNet(Strand). The Shownet boxes were showing that they were getting DMX, but it would not drive anything. Same cable plugged to a GrandMA was fine.

I just hate going through the motions of restoring software and backing everything up if it's a hardware issue. Console was fine 2 days before, but there was airfreight in between.
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0 hans b - Former HES Forum Member over 11 years ago

[QUOTE=bhorowitz;66132]... there was airfreight in between.

Before doing any software restoring i should open the console first, locate the dmx-card and check if the plugs from and to the card are still connected.
When they come loose easily, you can stick (the outside) with a dot of silicone.
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0 bhorowitz over 11 years ago

Oh, I definitely plan on a close inspection first. To me, it really seems like a hardware issue.

I'm attaching a photo of the control panel showing that it doesn't see the internal widget.
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0 marc lorenz over 11 years ago

Ok then open the console in the top right corner is the DMX widget
Check that all cables are connected proper
There are several LEDs on the PCB
Are any of these lit?
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0 bhorowitz over 11 years ago

I'll open it up on Thursday on my next loadin.
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0 marc lorenz over 11 years ago

To open the console you only need to take the frontpanel away. This gives access to all parts you need.
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0 bhorowitz over 11 years ago

Thanks, I'll take a look.
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0 bhorowitz over 11 years ago

Glad to report that, after reseating the power and USB cables, all is well.
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0 marc lorenz over 11 years ago

Great....
After air-freight or bumpy-roads this might happen
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0 bhorowitz over 11 years ago

Yes, and it's going through airfreight almost every other day!
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