SmartFade Family Consoles

SmartFade & SmartFade ML drivers

Date wilrijkkern
Date Tue, Mar 18 2014 3:40 PM
Replies 3 replies
Subscribers 67 subscribers
Views 3404 views
Users 0 members are here

drivers

I follow d the instructions to connect my console (smartfade ML) to smartsoft ; both version3.0.9.0.43

got to smartsoft \drivers than choice between amd64,ia64 and x86 because my computer works with 32 bit I choose x86. file in map is etchsys.sys .

that he can t read .tells to contact factory

am I doing something wrong . the connection fails every time.

can somebody help.

thanks

Parents

Matt Pumplin over 10 years ago

Hello,

Instructions for this are spelled out on our Wiki here as well : http://community.etcconnect.com/wikis/products/knowledgebase-smartfade-ml-unknown-device-driver-error.aspx

Scroll down past the Windows XP section to the Windows 7 instructions.

If that doesn't help, please contact your local tech support.

For technical support in the Americas,
please call 608/831-4116,
or toll-free in the U.S. at 800/688-4116.

For technical support in Europe,
please call (+44) 20 8896 1000.

For technical support in Germany,
please call (+49) 8024 4700-0

For technical support in Asia,
please call (+852) 2799 1220.

Thanks,

Matt Pumplin

Technical Support Specialist

[edited by: Matt Pumplin at 9:32 AM (GMT -6) on Wed, Mar 19 2014]
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Matt Pumplin over 10 years ago

Hello,

Instructions for this are spelled out on our Wiki here as well : http://community.etcconnect.com/wikis/products/knowledgebase-smartfade-ml-unknown-device-driver-error.aspx

Scroll down past the Windows XP section to the Windows 7 instructions.

If that doesn't help, please contact your local tech support.

For technical support in the Americas,
please call 608/831-4116,
or toll-free in the U.S. at 800/688-4116.

For technical support in Europe,
please call (+44) 20 8896 1000.

For technical support in Germany,
please call (+49) 8024 4700-0

For technical support in Asia,
please call (+852) 2799 1220.

Thanks,

Matt Pumplin

Technical Support Specialist

[edited by: Matt Pumplin at 9:32 AM (GMT -6) on Wed, Mar 19 2014]
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