No control at all from board.

Hi Brian -sounds like the console needs to go to your local ETC dealer for repairs.

Great that's what we will do. We also have 3 wall switch 's the have 5 programable buttons that have also stopped working. Any thoughts?

That could be many things - networking Problems, wiring Problem, architectural control processor.

It's best that you contact the ETC Dealer that installed it and have them come troubleshoot, because of

how complex the troubleshooting could be; you also don't want to cause more problems.

If you don't know who installed the System, you could PM the Serial Number of the Architectural Processor,

or the Job Number which can be found inside the Dimmer Rack, or maybe with the Smartfade console.

Have a nice day!

That could be many things - networking Problems, wiring Problem, architectural control processor.

It's best that you contact the ETC Dealer that installed it and have them come troubleshoot, because of

how complex the troubleshooting could be; you also don't want to cause more problems.

If you don't know who installed the System, you could PM the Serial Number of the Architectural Processor,

or the Job Number which can be found inside the Dimmer Rack, or maybe with the Smartfade console.

Have a nice day!