Before installing the new version of SmartSoft, please remove the previous SmartSoft installation and any shortcuts. If you have previously installed SmartSoft and the USB driver required for the live connection to a SmartFade ML console, you will need to re-run the New Hardware Wizard and point the PC toward the new USB driver included with the SmartSoft installer.
Hope that helps!
Feel Free to call Tech Services at any of the numbers listed above in Adam's post.
Before installing the new version of SmartSoft, please remove the previous SmartSoft installation and any shortcuts. If you have previously installed SmartSoft and the USB driver required for the live connection to a SmartFade ML console, you will need to re-run the New Hardware Wizard and point the PC toward the new USB driver included with the SmartSoft installer.
Hope that helps!
Feel Free to call Tech Services at any of the numbers listed above in Adam's post.
Hey CF,
which Version Smarfsoft would you like to install?
The Smartsoft Beta V2.0 is no longer needed because you can download the official release Smartsoft V2.0 direct from our website at
http://www.etcconnect.com/product.software.signin.aspx?docID=22045&ID=20338
Hope that helps,
- corey
www.etcconnect.com