Hello,
One customer has a show recorded with SmartFadeML n / s: 4160000336 version 2.1 (only 48 dim channels without devices) . Via an SD card, he downloaded in an SmartFade a 1248 n / s: 7219A1714869 version 1.7. And the result was: 48 submasters well recorded but not the Stack (this show has 96 steps with different times in the Stack).
Seeing that the Stack is not recorded, he thought it could be a software problem, so he installed version 2.0 in 1248 SmartFade , and he tried reloading the entire show, he got the message: "Error: not loaded"
Also he has tried from SmartSoft, and it tells him that files are from other console.
Seeing that the Stack is not recorded, he thought it could be a software problem, so he installed version 2.0 in 1248 SmartFade , and he tried reloading the entire show, he got the message: "Error: not loaded"
Also he has tried from SmartSoft, and it tells him that files are from other console.
So he asked me : How is it possible that with the previous version, at least the memories were loaded and with version 2.0, he can't do it? .
I will apreciate your help
Thanks
Eze