Smartfade ML Wont playback Stack.

Hey there,

My School now has a SmartFade Ml Lighting desk. We used it this week for your school production, but had to run the show of sub masters.
This is because the stack wont playback.

The director, local theatre supplies guy and I were programming the show just before the technical rehearsal, so that I could run and edit ques during it,
and we got to the end of act 1, and so I checked the ques that I had programmed, but nothing played back.

The playback rate is @100
DMX feed is ok because we could bring up lights in INTA and INTB
All masters were @full
Stack mode was on
Yet nothing still played back.

We programmed random new ques to make sure that the ones that we had done hadn't just been errased yet those didn't playback.

We are baffled!

Any help would be much apreciated.

Anders Ekvall over 14 years ago

Hi,

Do you see the cue numbers passing by in the onboard display?

Could you send us the show file so that we can look at it?
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tommulliner over 14 years ago in reply to Anders Ekvall

I am going to have a proper look later this week. I'll erase the stack and then programme some new ques to test it. It there a way of restetting the desk? To totally wipe it? Show's over so can have a peroper play now.
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Richard over 14 years ago in reply to tommulliner

We'd really like a copy of your showfile to figure out why the problem happened in the first place - we don't want it to happen again.

You can clear the console in Settings > Erase > Erase All.

Alternatively, to do a complete and total factory reset:
Boot the console in Test Mode by holding down the [Tick] key while turning it on (either hard power or soft power button), then cycle through all the tests. (Choose 'No' to the Software Upgrade question).
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tommulliner over 14 years ago in reply to Richard

Ok, i'll try these things when I am back at school. (swine flu!) I'll have a proper look at the desk and will be in contact later.
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tommulliner over 14 years ago in reply to tommulliner

Hey guys, thanks for your responds. I was at school last week and reset the desk. Tryed programming to the stack, and yet it playedback fine!!!!!?????

To play it safe, from now on, i'm going to programme all the cues to subs and then build up the stack from that.

Once again thanks,

Tom.
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