• Date
    pierotec
  • Date
  • Replies 3 replies
  • Subscribers 66 subscribers
  • Views 3074 views
  • Users 0 members are here

rebooting desk unexpectedly

Hi, occurred a problem repeatedly, rebooting desk unexpectedly. Is Happened always during record cue on the stack (sintax: REC HALL - STACK - YES). The problem is not systematic but occasional, occurred with the previous software 2.1.1. and the recent release 2.1.2.

Thanks for the answer

pierotec

Parents

  • I think this might be faulty hardware.  It sounds like a memory error or power supply error or something basic.  This is not a known bug.  Please contact your dealer for a warranty repair or replacement.  In case you might have discovered a very unusual bug please send the showfile to me here:  adam.bennette(at)etcconnect.com.  Replace (at) with @.

    Thank you

Reply

  • I think this might be faulty hardware.  It sounds like a memory error or power supply error or something basic.  This is not a known bug.  Please contact your dealer for a warranty repair or replacement.  In case you might have discovered a very unusual bug please send the showfile to me here:  adam.bennette(at)etcconnect.com.  Replace (at) with @.

    Thank you

Children
Related

www.etcconnect.com