SmartFade ML keeps "forgetting" saved settings!

We've been using our SmartFade ML for a coupe of years now and all of a sudden; it will "forget" the programming we assign to a specific fader.

For example, we use it our church and will make different settings on different faders for different parts of teh services. We've had no problems changing and editing those settings almost every week for 2 years but now we'll come back on Sunday and all the settings are completely different.

And, to address, the obvious, we are 100% certain that nobody is pranking or gremlin-ing us!

Any ideas?

 

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