Where can I download the latest SmartFade ML firmware?

Hi Roger,

You can download the firmware off the SFML product downloads page of the ETC website, here is a link:

http://www.etcconnect.com/product.downloads.aspx?ID=20338 

The most up to date version is called :SmartFade ML Software v3.0.0.

Thanks, Betsy but I don't see firmware anywhere on that list of available downloads...

Near the bottom, in the section "Software", it's called "SmartFade ML Software v3.0.0"

Direct link to download

Thanks - I got it.

Now I'm running into another problem - the manual for the SmartFade ML says to put the file on an SD card (done) and then do this step:

"Start the console in test mode. This is done by holding down the MENU button and pressing once on ON."

When I follow those instructions, my console does not enter test mode - the LED says:

Shutdown request

Confirm or Abort

First shutdown the console.

Then pull the power cable from the back of the console (leave the edison plugged in). With the Menu (checkmark) button held down, plug the power to the console back in. Keep the checkmark pressed until the console says "Entering Test Mode, Release Buttons."

Now let go of the checkmark. The last option in the test mode is to update firmware; to get to this option you will need to keep pressing check mark until the Memory test is completed ( this tests takes a few seconds, so don't be discouraged if you cannot checkmark through the memory test for a few moments). The  LCD screen will say, "Firmware Upgrade/ Are you sure? [No]" Insert the SD card with the firmware update and use the R encoder wheel to toggle to [yes]. Now press the Checkmark and the console will upgade the firmware and then reboot.

If you would prefer, we are happy to walk you through this process over the phone,

Americas - 1.608.831.4116 or 1.800.688.4116

London - +44 (0)20 8896 1000

Germany - +49 (8024) 47 00-0

Hong Kong - (+852) 2799 1220

First shutdown the console.

Then pull the power cable from the back of the console (leave the edison plugged in). With the Menu (checkmark) button held down, plug the power to the console back in. Keep the checkmark pressed until the console says "Entering Test Mode, Release Buttons."

Now let go of the checkmark. The last option in the test mode is to update firmware; to get to this option you will need to keep pressing check mark until the Memory test is completed ( this tests takes a few seconds, so don't be discouraged if you cannot checkmark through the memory test for a few moments). The  LCD screen will say, "Firmware Upgrade/ Are you sure? [No]" Insert the SD card with the firmware update and use the R encoder wheel to toggle to [yes]. Now press the Checkmark and the console will upgade the firmware and then reboot.

If you would prefer, we are happy to walk you through this process over the phone,

Americas - 1.608.831.4116 or 1.800.688.4116

London - +44 (0)20 8896 1000

Germany - +49 (8024) 47 00-0

Hong Kong - (+852) 2799 1220