Smartfade fader issue

If you start up the console in Test Mode you can check the hardware.

First, back up your showfile to SD card or your computer hard disk via SmartSoft.
- One of the steps in Test Mode is the Memory Check, which will wipe the show from the console memory.

• With the console off, hold down the [Tick] button and turn the console on (plug it in or hit the power button)
• The console will now start up in Test Mode.
• One of the tests is the faders - it will show the fader value and a number counting the 'changes' (ie button hits, fader moves) on the LCD.

If moving the suspect fader does nothing, then it's likely to be a hardware problem, so get in touch with ETC or your local dealer to get this sorted out.

The software version you are running is very old and has been since improved in many ways.  I would recommend you upgrade.

For anybody else that is seeing this same problem, this sounds like the fader is broken and will need to be replaced.