Palletes not saving with show file for ML?!

Can you attach an example show file?

Are you certain that both SmartSoft and SmartFade ML are running the same firmware? (It's "DLL Version" in SmartSoft)

Incidentally, please don't say "version is as current as available", you should always put the actual version number you're using.

Saying 'newest' is not all that helpful for a few reasons.
- We might have released a version or posted a beta that you didn't see yet, maybe even while you were writing the post.
- More importantly, when somebody goes back through the history of posts (maybe one of us looking for possible bugs that need to be examined and fixed) they have to cross-check the date you posted against the dates firmware went up online - and even then they're still not sure which version you had at the time.

Yeah I should know better.  ML is 3.0.0.9.0.29, SmartSoft and DLL is 3.0.0.9.0.29, fixture library 6.6.5.  I  tried just using the board to open the show files, create the color palettes and then do a quick save on the board first, and thought quick save ignored palettes or something and then hooked up smartsoft hoping that was the issue, didn't solve it so I posted.

Attached is one of the templates I'm trying to make.  Yesterday the color palettes for this were coming up random, not red through blue with less saturated below like it should, today it opened up with normal color palette but still won't save the changes I make so I have a solid RGBCMY.  Today I also tried saving 100% red as C13 and creating a memory of all the fixtures set to C13, saved the show and reloaded it and C13 went back to default, but the memory still exists referencing C13.  I've also tried using hue/sat to create the red and RGB with the encoder wheels and neither makes a difference.  This seems to be only with the color palettes, I went through some old shows and all of the focus palettes exist, but the color palettes are random and definitely not what they were for the show, the next post will have one of those attached.

Thanks.

Yeah I should know better.  ML is 3.0.0.9.0.29, SmartSoft and DLL is 3.0.0.9.0.29, fixture library 6.6.5.  I  tried just using the board to open the show files, create the color palettes and then do a quick save on the board first, and thought quick save ignored palettes or something and then hooked up smartsoft hoping that was the issue, didn't solve it so I posted.

Attached is one of the templates I'm trying to make.  Yesterday the color palettes for this were coming up random, not red through blue with less saturated below like it should, today it opened up with normal color palette but still won't save the changes I make so I have a solid RGBCMY.  Today I also tried saving 100% red as C13 and creating a memory of all the fixtures set to C13, saved the show and reloaded it and C13 went back to default, but the memory still exists referencing C13.  I've also tried using hue/sat to create the red and RGB with the encoder wheels and neither makes a difference.  This seems to be only with the color palettes, I went through some old shows and all of the focus palettes exist, but the color palettes are random and definitely not what they were for the show, the next post will have one of those attached.

Thanks.