ENCODER ISSUE

Just built my lighthack box. Buttons work great but my encoders don’t work correctly. If I spin them the corresponding display will only go up or down .300 but then go right back to 0.000. If I spin both the pan and tilt together, the pan and tilt then move up and down nicely... but only if I spin both. I have checked my wiring and looks good to me. Any help would be great!
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