We're having an issue getting an Ion and a Robe BMFL Followspot Lightmaster controller to play together. I modified the standard console profile because the values for switching control weren't quite right, but we're still not having any luck with it.
are you using the Robospot system? i tried controlling it by sACN which didn't work, but it worked fine with ArtNet. i don't know if maybe sACN was maybe fully implemented later.
We are using Robospot (I got it in my head that it was called LightMaster, so that's how I'd been referring to it). Our Gaffer and I came to the same conclusion after we left yesterday, so we tried it this morning, but without success. We wound up having to set the interface to Artnet/sACN, and that seemed to do the trick.
I did discover that the factory profile has some of the values wrong for giving control to the Robospot (In addition to being really cryptically labelled). It should look like this:
Robospot Enabled: DMX 242 (profile has 247)
Robospot Disabled Except Handle Faders & Pan/Tilt: DMX 247 (Profile has 252)
Robospot Disabled Except Pan/Tilt: DMX 252 (Profile has 242)
Thanks for your reply; it helped us both feel like we were on the right path.