Sola HyBeam 1000 Pan/Tilt Error

Hello Louis,

If those cables are plugged back in does the fixture Pan/Tilt through the console? If you go into the menu display and activate self-test mode, do all of the feature's work?

I am happy to help troubleshoot with you. The best email is HESService@etcconnect.com

Hello Wyatt,

-If those cables are plugged back in does the fixture Pan/Tilt through the console? 
Nope

- If you go into the menu display and activate self-test mode, do all of the feature's work?
Nope.
In this case i hear all other functions reset.
But P/T are "silent" and do nothing.

I can move all time in all cases the P/T manual via my hands. But they not react about DMX from console.

Hello Louis,

There could be a couple of things going on here:

Okay that is helpful to know. The next test would be to swap that board with one from a working fixture to see if you have control of Pan/Tilt functionality. If they work then you will need a new PCB.

If it doesn't work, then you may have to swap the power supply. Do you have the serial numbers for these fixtures?

I can look tomorrow.
In Europe we have now 30 minutes before midnight.

If the PCB is broken, how can it happen to 2 machines same time?
It is strange, they have work fine since the last years in main theater. now i get them, they also work fine and from one moment to the next both are broken.
With same issue
Is it possible "kill" the PCB with "strange DMX" or if try move the head manual during it is connect to a Lightdesk?

Thanks for help.

I can look tomorrow.
In Europe we have now 30 minutes before midnight.

If the PCB is broken, how can it happen to 2 machines same time?
It is strange, they have work fine since the last years in main theater. now i get them, they also work fine and from one moment to the next both are broken.
With same issue
Is it possible "kill" the PCB with "strange DMX" or if try move the head manual during it is connect to a Lightdesk?

Thanks for help.