usb init error

Hi

I have this message on lcd display USB INIT ERROR

The Usb Connectors are corectly plugged
The fixture had 1 year old and it just have this message
What should I do ?
Could you help me
Thank's
Stef

Parents

0 schiefels - Former HES Forum Member over 17 years ago

Stef,

The USB chip for the motion system is located on the head card. The USB INIT ERROR you are seeing is because the server computer cannot communicate with the the USB chip on the head card.

Sometimes, the head card will have a failure and the USB chip will be inactive. But, other times, if the box card is having problems, it will not allow communications up to the head card.

Hope this makes sense.

Thanks,

Reply

0 schiefels - Former HES Forum Member over 17 years ago

Stef,

The USB chip for the motion system is located on the head card. The USB INIT ERROR you are seeing is because the server computer cannot communicate with the the USB chip on the head card.

Sometimes, the head card will have a failure and the USB chip will be inactive. But, other times, if the box card is having problems, it will not allow communications up to the head card.

Hope this makes sense.

Thanks,

Children

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