DL3 configuration option tabs won't show in CMA

Hey there,

Trying to learn how to use CMA for a DL3. CMA does find the DL3 with the IP number but when I select it none of the six tabs none of the configuration tabs (Server, Fixture, Lamp, Test/Reset,...) show. I called technical support but they were pretty much useless. Anyone know why?

I am on
MAC OSX 10.6.6
MacCMA Version 1.5.3.2043 (that's what it shows under "All Servers")
in "About CMA" it says: Version 1.4.0 (1.5.0.170)

0 Former HES Forums Member over 13 years ago

Just so you know, a number of our technical support people read this forum.

I happen to have a great deal of respect for our support personnel. I've seen them go to great lengths to help users time and again. It often takes some time, and troubleshooting, but if you work through the issues with them they can often help you, or propose alternate solutions.

Calling someone "useless" is not a good way to start a relationship. Keep it professional, and you'll get much better results.
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0 schiefels - Former HES Forum Member over 13 years ago

When you select the configuration options, are you getting a bunch of lines of text, or nothing at all? Do you have previous experience with the PC version of the CMA?

The MacCMA is slightly different than the PC CMA (read: out of date) and does not have the tabbed view of the configuration options like the PC CMA does. All of the options should still be available in the lines of text that are displayed, they just aren't as friendly to navigate through.

Regards,
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0 dalenvigil - Former HES Forum Member over 13 years ago

Run CMA in Windows, even if you have to buy a copy of Parallels. MacCMA sucks unfortunately.
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