Burnt lamp base

In the air is possible - just no fun.

Detach S4R from power connection.  

You will need to take both top covers of the Fixture off (plastic, then metal),

and then you can see the socket assembly (flat plate with the socket in the middle.

Detach the power cables coming to the socket. Then you can replace the socket assembly.
Did you order the entire socket assembly, or just the ceramic socket base? If the ceramic

is broke, then the contacts inside are also damaged, so you would need to replace them also.

The dealer where you ordered these parts should be able to help you out with this information though.

Which theater/location is this?

Hello Corey

Can you give me more details on how to remove the two covers.  I tried Saturday at the beginning of the process and couldn't get the plastic one off.  I own this fixture and work as Theatre Manager at the new Mady Center in Barrie Ontario Canada.

Cheers Alex

Hi Alex,

One of our Tech Service Support Colleagues from the Americas will contact you

in a message to help sort this out for you - hope that helps!

Hello Cory

Yes I did get the info I needed now I await the parts.  Thanks for the help.

Cheers

Alex

Hello Cory

Yes I did get the info I needed now I await the parts.  Thanks for the help.

Cheers

Alex