ColorSource Fixtures Colorsource Par dead x4

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Date dustin72361
Date Tue, Apr 5 2022 4:50 PM
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Colorsource Par dead x4

Why are the ColorSource Pars failing right at 5 years old in a space where they are barely used. I have 4 out of 16 are dead. Not a PSU either plus no longer covered by ETC .. Bummer

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0 Ross Glanc over 2 years ago

Have you contacted ETC Tech Support regarding this? Depending on the age and the assumed fail point, we may have grounds to extend the warranty on a repair. If you can give us a call with the serial number of one of your fixtures, we will have some questions and we can see what magic lies therein.
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0 Ross Glanc over 2 years ago

Have you contacted ETC Tech Support regarding this? Depending on the age and the assumed fail point, we may have grounds to extend the warranty on a repair. If you can give us a call with the serial number of one of your fixtures, we will have some questions and we can see what magic lies therein.
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