Upgrading V3.3 to v4.01 software

HI all,

with regards to the new software version 4.01 for catalyst, can anyone advised on how I go abt doing the upgrade?

Currently, I am using the catalyst v3.3 DV. Izzit just a software upgrade tat I can download from the web and install it to my G5 or is there any hardware upgrade tat I need to look for?

Also, v3.3 Dv onli have a single output, how izzit possible to have dual output from the v4.0 without hardware changes??

thx:dunno:

aruvin - Former HES Forum Member over 18 years ago

[quote=fons]Hello Aruvin,

You will need to upgrade your current dongle in order to use Catalyst V4 DV.
After upgrading the 2nd output will be enabled.

Please contact your local dealer or the HES sales manager responsible for your territory for details.
www.highend.com/contactus/regional_sales/

Regards,

Fons

Thks Fon,

wat u mean is just software upgrade for both v4.0 and the dongle (which I can download from the web) I suppose. and it will run fine on my current v3.3 rite? Or u mean I have to get a new dongle hardware?
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aruvin - Former HES Forum Member over 18 years ago

[quote=fons]Aruvin,

Here is the procedure:
You need to get the dongle ID and serial number.
You can find these under install/register in the Catalyst Menu

You need to send this information to your dealer, who needs it to order an upgrade for you.

You will then receive a code you can copy/paste into the install/register window.
This will upgrade the dongle and unlock V4

You will need to download V4 from the web seperately

Regards,
Fons

Hi Fon,

now I understand. So its just a upgrade code tat I need to get. thks again for ur advise.

cheers.
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oscar marquez - Former HES Forum Member over 18 years ago

Hi Fons,

Can I import shows from the V3 to V4?
How can I do it?

Thanks a lot.

Oscar Márquez
Pro-Lighting
Spain
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leah_durrett - Former HES Forum Member over 18 years ago

Oscar,
Since you would be upgrading the software on the boot drive, your media will not be touched on your content drive and will also work with V4.

You will just need to direct your library in V4 to the correct folder just like V3. No problems there. Although, it is wise to keep a back up of your content no matter what.

-Leah Durrett
Catalyst Support
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developer - Former HES Forum Member over 18 years ago

[QUOTE=Oscar Márquez]Hi Fons,

Can I import shows from the V3 to V4?
How can I do it?

Thanks a lot.

Oscar Márquez
Pro-Lighting
Spain

you mean shows on your lighting console?
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oscar marquez - Former HES Forum Member over 18 years ago

[quote=developer]you mean shows on your lighting console?

No sorry, I mean my medias, files....

PD: I do it, thanks.....
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developer - Former HES Forum Member over 18 years ago

[QUOTE=Oscar Márquez]No sorry, I mean my medias, files....

PD: I do it, thanks.....

you dont have to change any media files, just select the folder which contains the files in the new software
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titio - Former HES Forum Member over 18 years ago

Does this Upgrade cost???
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leah_durrett - Former HES Forum Member over 18 years ago

Yes, there is a charge to upgrade from V3 to V4. Contact High End for pricing.

Leah Durrett
Catalyst Support
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