Hello guys,
We recently bought some Robert Juliat Sully LED compartment
https://www.ecm-sa.ch/fr/page-produits-en-detail/robert-juliat-sully/sully-led-compartment-accessory-t650sx.html
I'm new to EOS system, I use the "ION XE", when I open Net3 concert I do find the Sully named as " 115W Led Profile " but I can't do anything with it, there is a little yellow symbol.
I've tried different ways to plug it, with or without a RDM splitter, no others fixtures, doesn't change a thing.
The RDM do work with others fixtures...
What can I try to make it work ? I'm just trying to change its address easily, since there is no touchscreen or anything to do that...
Also the application randomly crash without any warnings ...
i read somewhere else, that there is (or will be) a firmware update for the Sully.in the meantime you could make sure that your concert software is updated (current release is 4.1.1).
There is a firmware update on the Sully product page of the robertjuliat.fr website.
RDM Sully works perfectly with EOS and Concert.
Please upgrade to firmware 2.2 to get all new RDM /Network features