Hello all!
While attempting to update our ETC Concert file today, I ran into an issue. I am continuing the work of someone who had updated this before me, so I am not aware of all the changes that they may have made in the past. We are running our Concert software directly off of the ION board. The issue that I am running into is that our ION is unable to detect any of our devices connected to it. The board has 2 IP addresses. One of them (10.101.100.101) is for our wireless router, so that we can use iRFR remotes to control the board. The second IP address (192.168.1.100) is going into our ETCnet port on the wall. When my supervisor and I had checked the IP addresses on the Sensor Rack controllers, they reported their IP addresses as 10.101.101.101, and 10.101.101.102, which I do I believe is impossible on a network like ours, as no subnet is able to convert 192.168.x.x to be 10.101.x.x...
To add to the confusion, we also have a DMX gateway, with an IP of 169.254.194.79, and an Update Server of 10.101.50.60...
Any help on this issue would be greatly appreciated!