Pathway 2 port gateway - Loss of DMX universe on one output

wondering if anyone has come across any strange issues with pathway products.
I’ve got a fairly large static rig, occupying around 16 Universes with circa 8 pathways splitting the universes up there (ergo, one pathway dealing with U6 & U7, next one U8 & U9).

99% of the time, rig is fine, behaves as it should. But randomly, that 1%, random gateways lose one their universe outputs… (display shows dmx output, no universe).

fix requires reboot of POE supply to Gateway when disconnected from DMX chain.

Am I looking at some weird RDM Blinding on Fixture boot? Or some other DMX Control Knocking the Universe out such as Standalone from the fixtures?

Rig Comprises largely of CHAUVET maverick heads…

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Seth Starr 5 months ago

MWiggins , ueliriegg, and Andrew34375 Pathway is aware of this issue and has been working with us on a resolution. As Andrew notes, disabling the Per-Channel Priority will alleviate the issue. However, as he notes as well, if you make use of Paradigm Arbitration it will prevent that from operating as expected.
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Seth Starr 5 months ago

MWiggins , ueliriegg, and Andrew34375 Pathway is aware of this issue and has been working with us on a resolution. As Andrew notes, disabling the Per-Channel Priority will alleviate the issue. However, as he notes as well, if you make use of Paradigm Arbitration it will prevent that from operating as expected.
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MWiggins 5 months ago in reply to Seth Starr

Thanks Seth, I’ve implemented this on all 2 port gateways… fingers crossed. Can you please add me to a mailing list (if there is one) for me to be updated on fixes/updates.

does this issue extend to 4 port versions too?
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Andrew34375 5 months ago in reply to MWiggins

We have about 9 4-port gateways on the same project and none of them have shown this issue. I recently received this from Pathway: "This bug only affected the 1-Port and 2-Port devices and almost always just the B-Port (hence, not often seen on the 1-Ports). It only affected systems that had PCP sACN active sources 24/7. The bug may have presented itself on legacy 10M Pathports or the newer 100M versions. The 4-Ports and 8-Port Pathports were never affected by this issue."

Just last week they sent me some new firmware but I have not been to the site to upload.
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