Pathway 2 port gateway - Loss of DMX universe on one output

wondering if anyone has come across any strange issues with pathway products. 
I’ve got a fairly large static rig, occupying around 16 Universes with circa 8 pathways splitting the universes up there (ergo, one pathway dealing with U6 & U7, next one U8 & U9).

99% of the time, rig is fine, behaves as it should. But randomly, that 1%, random gateways lose one their universe outputs… (display shows dmx output, no universe). 

fix requires reboot of POE supply to Gateway when disconnected from DMX chain. 

Am I looking at some weird RDM Blinding on Fixture boot? Or some other DMX Control Knocking the Universe out such as Standalone from the fixtures?

Rig Comprises largely of CHAUVET maverick heads…

Parents Reply Children
  • We have about 9 4-port gateways on the same project and none of them have shown this issue. I recently received this from Pathway: "This bug only affected the 1-Port and 2-Port devices and almost always just the B-Port (hence, not often seen on the 1-Ports). It only affected systems that had PCP sACN active sources 24/7. The bug may have presented itself on legacy 10M Pathports or the newer 100M versions. The 4-Ports and 8-Port Pathports were never affected by this issue."

    Just last week they sent me some new firmware but I have not been to the site to upload.

Related