10 button preset

My 10 button preset switch will not remote record or activate the presets. When I push any button it scrolls a green light in all buttons...then nothing. HELP!!! I have a very frustrated client and installer.

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marcusbirkin over 7 years ago

Hello,

We operate a 24hour phone service in all of our offices. Out of hours we aim to call back within 15mins.
Details of numbers here: www.etcconnect.com/.../Americas.aspx

The 10 button stations could be used on a number of different systems (smartlink, paragidm, echo) in a number of different ways.
With setups like these it's always best to talk it out with Tech Service!

Regards,

Marcus (this week out of hours phone support Europe)
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PastorChance over 7 years ago in reply to marcusbirkin

Thank you Marcus. I appreciate the feedback. I called around 9:00 pm on Tuesday evening and couldn't reach anyone. I really wish someone would have called me back in 15 minutes. It would have been so much easier than the chewing I got from my clients. I will look into what you are talking about.
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marcusbirkin over 7 years ago in reply to PastorChance

Hello,

Which part of the world are you in and which office did you contact?

Regards,

Marcus
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marcusbirkin over 7 years ago in reply to PastorChance

Hello,

Which part of the world are you in and which office did you contact?

Regards,

Marcus
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