No Dimmer/No such dimmer error

I have a SR48 Sensor CEM dimmer rack with Unison control.

We were having an issue with one of the dimmers not responding. After investigating I realized that I am getting a "No Dimmer" message when selecting the dimmer in the front panel control. When selecting about I get a "No such dimmer message". In the dimmer pair, only one isn't working. I have tried power cycling, swapping the relay card, resetting unison, as well as, resetting the lighting console to no luck. 

Is this possibly a DMX issue? I am having other DMX issues in space with worklight specifically randomly coming on and off. But I am not having any other control issues and no network/signal issues on the dimmer rack. I have two other dimmer racks connected with no issues either.

I am at a bit of a loss on what else to look for and how to troubleshoot this problem.

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  • Next, the processor does not auto detect the dimmers. If the message is saying that there is no dimmer, then the rack likely has bad configuration info for the dimmer slot. Of the dimmer 'pair' for the one that is working, what does it say when you do 'About' for that one? 

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  • Next, the processor does not auto detect the dimmers. If the message is saying that there is no dimmer, then the rack likely has bad configuration info for the dimmer slot. Of the dimmer 'pair' for the one that is working, what does it say when you do 'About' for that one? 

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