I'm throwing this out there to the other Authorized Field Service Techs for ETC.
I'm probably looking at getting a new laptop within the next 6-8 months to replace the unit I'm using now.
At the moment I'm using a Dell Latitude D820. The reason behind it was the larger screen and the fact it had a native serial port. ETC supports USB to Serial adapters, but some of the other manufacturers I dealt with didn't and required a PCMCIA to Serial adapter. The cost of the two separate serial adapters was better spent getting a native serial port on the machine, and kept any driver conflicts out of the picture.
Since most of the new product coming out from ETC and other manufacturers are using USB,SD Cards, or Ethernet connections, the need for a serial port is becoming less critical.
As such, I'm considering a Netbook for my next machine, to get smaller and lighter for field work. I'd likely keep the D820 for my office machine.
Have any of you out there gone this direction yet, and do you have any recommendations of what to include/exclude from a Netbook? I've heard some horror stories about some brands, but I'll leave them nameless for now, in case the user just had bad luck choosing a Netbook.
Thanks.
[edited by: Holztech at 9:46 AM (GMT -6) on Tue, Jun 23 2009]