Can't get Led connected

Can you explain more about how your fixture is connected to the console?  You metioned using sACN from the ION to the fixture.  Is there a sACN node or gateway device in between and if so, what device?  Provide as much info as you can about cables, connections and devices between your console and fixture to help us troubleshoot with you.

Can you explain more about how your fixture is connected to the console?  You metioned using sACN from the ION to the fixture.  Is there a sACN node or gateway device in between and if so, what device?  Provide as much info as you can about cables, connections and devices between your console and fixture to help us troubleshoot with you.

There's a DMX line(in) and the Edison power supply(on) that are connected to the fixture on my LX1. I can't follow the DMX because it goes up beyond catwalk and then goes into the wall and comes out in lighting booth. The back of the fixture has a blinking green light where the status indicator is. I'm currently waiting on another theater technician to call if she has a moment. Because honestly even my boss is having issues troubleshooting this. 

 ueliriegg is on the right track with making sure you have to correct fixture type patched for the mode your fixture is set to but if the DMX indicator light is flashing, this means there is no dmx output and won't respond no matter the profile settings in the console.

You mentioned starting a new show.  Is there any other fixtures patched in this show file that work?  Also, double check that you have patched to a DMX output address.  Simply patching a desk channel and fixture type won't output DMX.  Make sure there is a number in the address column as well.  You also need to make sure you have patched to the correct universe assigned to your LX1 lighting rail.  The status light should be green when receiving DMX.  Review the video below to ensure you have everything patched.  Also, try opening an old show file that has fixtures on LX1 patched and functioning and review the patch.  This will help identify anything you may have missed in your new file.

www.youtube.com/watch

The former lighting tech retired and didn't use the ion board. Nobody else knows how to use it so I've been teaching myself thanks to the internet and as of today this forum. I've removed the Quick Setup of Stage and left it blank. The DMX is ran from the fixture across the LX to a DataStream 4 box on side of the theatre. I've got the fixture set to 100 and the DMX Start Address also set to 100. The universe showing is universe 1. So when I try to patch the fixture I've done the following steps:

{Patch} Ch 100 Address 150 Enter {Confirm} 

Which gives Channel 100 Pt 1(100) and Pt 2(150)

I feel like part 2 isn't supposed to be there and its just supposed to read as:

Chan:      Address:         Type:           

100.       150.          Dimmer.

150.        (blank).       S4 LED S2 Lustr HSIC StrFan+7(This is what was in favourites before I started anything last week). I'd be willing to change and post all info if someone could give a written step by step. I watched the video but I can't get mine to patch right. Thanks. 

There are a couple things here...

1) If your current set-up is an XLR cables (3 or 5 pin) from the back of the ION console to a Datastream and then out to your fixture, this is just standard DMX output and not sACN so we won't have any network issues to diagnose.

2) I beleive you are on a classic ION console (navy blue square console with grey trim and grey wheels at the top).  Please confirm.

3) It's been a while since I've been on an classic ION but from memory, double tapping the {Address} softkey should open the patch window.  Also, to patch this fixture at Channel 100 and DMX Start Address 100, the command should be 100 [At] 100 [Enter].  Channel is the number you will call up the fixture with at the console and Address is the DMX Start Address that needs to match what is set on the back of the fixture.  You might want to delete the fixture from you patch list first and try patching again.  This can be done by [Delete] 100 [Enter] [Enter] then repatch using 100 {Type} select the fixture profile [At] 100 [Enter].

4) You are also going to want to check your System Settings to ensure your DMX ports are enabled to output from the back of the console (assuming you have confirmed #1 above is your current set-up).  We can review this after you review the above.

There's a five pin in DMX port 1 and another five pin in DMX port 2. I am on classic ion board as you described. I changed it to 100 to 100 and now it looks like this:

Chan:       Address:         Type:

100.          100-114.         S4 LED S2 Lustr HSIC StrFan+7.

While setting any of the channels 100-114 does nothing I did exit the application and went to the main menu. From there I selected Settings < Network. There it has Console port 1 & port 2(Which are both offline and says: "Error, networks must not be on the same subnet"

Output Protocols Port 1 & Port 2

Both have sACN check marked. 

Neither has anything for Net 2-EDMX 

Port 1 has nothing else but Port 2 has AVAB UDP checked and Artnet. 

I feel I was doing exceptionally well for someone with zero knowledge and no experience when I first started with all the lights on the stage. But this is the first of 4 LED lights they want to get operational and I'm struggling terribly so. I appreciate the help everyone's given so far. But trying to get this light working has caused me over 8 hours of grief. 

Keep you head up!  This console has a lot to offer but does take some configuring before you really get into the meat and potatos...

As mentioned, your current set-up does not use sACN so none of these settings will apply to you.  You'll want to double check the DMX output settings are enabled and set to Universe 1 by going to [Displays] {Setup}.  You'll then see "Output" on the left hand side and you'll want to make sure "DMX Outputs" is enabled and that port 1 is set to start outputting at address 1 (similar to the attached).  Then make sure your 5pin DMX is connected to port 1.  The green status light on the fixture should be solid if you are outputting DMX regardless of whether you have the correct profile or patch in the console.

Also if you do find this is consuming too much time and you need to get up and running quickly, a call to ETC Support to do a phone walk through of your configuration would be good next steps.  Once you have output and control of the lights, then you can continue your self teaching but don't want you to get frustrated out of the gate.

Scott I deeply appreciate the time you took to help me along. Thank you. Between my boss and I we had found that the data stream was for some reason unplugged. We still didn't get the led fixture to work right away. But when we patched it we had to put it in universe 2 in order to get it working. But I can say with great pride we've got the LED fixture working and I've become savy at patching and using the board. Thanks again! 

Glad to hear you are up and running again.  Best of luck with your training and don't hesitate to reach out to the form again.  The "Control Consoles" form also has a bunch of ongoing discussions about EOS learning and I've included a link to the best training resources for this console.  In each level there is a workbook that walks you through step by step each topic and the play button on the left side of the page links you to the video to go along with it.  I suggest printing a copy and jotting down notes that make sense to you as you go along.

www.etcconnect.com/.../

We're all in this together and as metioned previously if you do get really stuck again, a call to tech support during business hours is always an option.  Just be ready with as much information and list of steps you've gone through so they can help you efficently to get you up and running.