The project I am working on is using a MSC controller and I am using Mosaic Designer 2 to for programming. The fixtures are LED RGBW with intensity manugfacturer is Lumenwerx model VIA4RR-HLO-QUADRO-15WF-8-120-RGBW3000K.
There is no personality file for these fixtures and I have been having a problem trying to turn off the white. I've been finding that every personality file I've tried gives me a Red, Green, Blue, Hue, Saturation, and intensity but no white function fader. Is this cause of the personality files or is there a function button in the Mosaic Designer software that I have missed?
With regards to generic RGBWI fixtures the RGBW cluster is controlled when using a color effect within the timeline tab or creating a scene within the scene tab.
With regards to TCP/UDP ports you can set those up within MD's Network Tab: