Accessing Paradigm through the ION

Sean,
What are you trying to access in Paradigm from your Ion console? 

Sean,
What are you trying to access in Paradigm from your Ion console? 

Hi Brian

I want to change some levels and timing in presets with wall stations.

We were told that we can download the file from the system and then can make changes to the presets. I was under the understandgin that we could do it from the ION is this correct?

Thank you.

Sean

Sean,
In order to make changes to he configuration of your Paradigm System you will need LightDesigner software. This software is only provided to our technicians and end-users that have purchased training on the software. If you are looking for simple changes and do not have LightDesigner, you can actually save your configuration form the system using a USB drive at any of the Paradigm processors. You can then contact the people that installed it for you, or our Technical Services department can make the changes for you and send you back an updated file.

You can contact ETC Technical Service at 608-431-4116

Thanks

Thank you Brian, can you point me to or forward me the directions to save the file to a USB drive from the Paradigm processor?

Thanks

Sean

You probably don't need Light Designer for this.

Paradigm has "Record Snapshot" functions that are often assigned to buttons by the commissioning engineer.

If the commissioning engineer has configured some buttons to have this Record function, it is trivial:

1. Set up the look using the Ion
2. Press the Record button on the Paradigm station
3. Press the Preset button to record onto
   • The Preset has now been updated with the new levels!

- However there are several other ways to do this that the commissioning engineer may have chosen instead.
As Paradigm is extremely flexible there are an almost infinite number of ways to offer this functionality!

You should contact the ETC Authorised Service Centre who commissioned the system in the first instance.
They will be able to tell you if there are button(s) for this (perhaps requiring a pincode) or if they have given you some other method for re-recording Presets in your Paradigm system.

If they don't know or can't remember, phone your local ETC technical support.
You'll want to be in front of the Paradigm processor with a USB stick in case we don't have a copy of your config in our records.

For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
For technical support in Europe, please call (+44) 20 8896 1000.
For technical support in Germany, please call (+49) 8024 4700-0
For technical support in Asia, please call (+852) 2799 1220.

Another Option to look into is LocalAccess. There is a web UI built into Paradigm processors. If you connect a computer to the lighting network you can browse into the Processor through your web browser ( typically  10.101.10.101). Via LocalAccess you can make many of the changes you are asking about.  A tutorial video is available here.

http://www.youtube.com/watch?v=_AvFy2yaK3c&list=PL852D5DF7133D9CA6&index=1

This is just another method to make these changes on site.