Congo JR USB fader Wing problem

Good Morning David,

In Setup->Update >Tab, what version of firmware is listed for the Wing? And for the Congo Jr Facepanel?  

Which Wing are you using? The Congo Jr Master Playback Wing? A Universal Wing 2x10, 2x20,1x20?

How is the Wing connected to the Congo Jr? Via USB Cable and PSU, or docked directly to the side of the

Console without USB Cable and PSU?

These answers will be needed to determine if you need a firmware update. You can also contact your local

ETC Dealer, or your nearest local ETC Office:

For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
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Hi Corey,

Thank you for your fast answer.

CONGO JR FACE PANEL : REVB V1.7 ------------ CONGO JR MASTER UPPER REVB V1.6--------------- CONGO JR MASTER LOWER REVB V1.6

Congo JR Master used are 2 x 20, and docked on left side of Convgo JR without USB and PSU.

I tried right side and the same problem occurs.

Regards

David

Hi Corey,

Thank you for your fast answer.

CONGO JR FACE PANEL : REVB V1.7 ------------ CONGO JR MASTER UPPER REVB V1.6--------------- CONGO JR MASTER LOWER REVB V1.6

Congo JR Master used are 2 x 20, and docked on left side of Convgo JR without USB and PSU.

I tried right side and the same problem occurs.

Regards

David