Phone Remote Issues

We have been using a phone remote and on v.4.3 if you bring up a channel on the remote then go to the board and hit 0 goto it would clear, now i try that on v5 and the channels don't clear.
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  • Hi Russell -

    In order to allow techs to work with remotes and not keep a main programmer from also working, remote controls are now handled in their own field. To clear contributions from a remote control, please go to the Browser> Channels> Settings and Tools> Remote Controls> Clear Remote Fields. Or, you can always set the channel(s) back to zero from the remote.

    Thanks -


    Sarah

Reply
  • Hi Russell -

    In order to allow techs to work with remotes and not keep a main programmer from also working, remote controls are now handled in their own field. To clear contributions from a remote control, please go to the Browser> Channels> Settings and Tools> Remote Controls> Clear Remote Fields. Or, you can always set the channel(s) back to zero from the remote.

    Thanks -


    Sarah

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