Congo Crashing

Has anyone else had problems with their Congo freezing since updating to version 6? Ours stops the output where it is and displays the Congo start up screens on the monitors. We lose control over any of the functions. The only way out is a restart.

Parents
  • two of our consoles are version 5.0.1

    one is still working fine in one of our studios, but the other one seemed to crash down.

    at first it lost its 12V power supply and we managed to replaced it with a new UPS power supply.

    we tested the console with the new power supply without the montitors and was working ok.

    on a couple of restarts we tried it with one of the monitors but it seemed there is no output on VGA on all three monitors.

    we tried interchanging all three monitor but still no output on those monitors.

    the console just remains on C O N G O state on the facepanel and no output on the monitors.

    just wanted to ask what possibilities could be done.

    please advice us. thanks.

Reply
  • two of our consoles are version 5.0.1

    one is still working fine in one of our studios, but the other one seemed to crash down.

    at first it lost its 12V power supply and we managed to replaced it with a new UPS power supply.

    we tested the console with the new power supply without the montitors and was working ok.

    on a couple of restarts we tried it with one of the monitors but it seemed there is no output on VGA on all three monitors.

    we tried interchanging all three monitor but still no output on those monitors.

    the console just remains on C O N G O state on the facepanel and no output on the monitors.

    just wanted to ask what possibilities could be done.

    please advice us. thanks.

Children
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