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    Chris Kluge
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keystroke reading errors

Hi

I regularly get keystroke reading errors and have to repeat the exact same keystroke sequence up to three times to get my Congo Snr to do the right thing.

I've recently updated to V 6.04 and hoped this would solve the problem. It hasn't.

There are a variety of outcomes.

With channels selected (highlighted in gold) I enter a two digit number followed by the @ key and not only do the selected channels go to that level but the channel that corresponds to the level I've entered comes up at 1%.

No level changes occur and the channel that corresponds to the leve I've entered comes up at 1%.

Also;

I'll enter a number (up to three digits) and then press the Goto key. Instead of going to that preset, it brings up the Goto screen.

There are other keystroke recognition errors I've not listed here for brevity's sake but I'd like to know how to solve this problem as it's annoying, particularly during long plot sessions.

Cheers

Chris

 

  • 0

    Hi Chris -

    Please try turning ON the following setting: SETUP>Channels tab>Slow Level-Wheel Response. We have found in some cases that the level wheel twitches when you type. Because typing a number and moving the wheel is actually a command, you see the last typed number go to 1% as the wheel twitches. The fact that you're seeing the level be set to the original channel selection as well is interesting, however I think that this setting will help a lot with the typing troubles you're seeing.

    It's also possible that the facepanel keys may need cleaning, or there may be another hardware problem affecting the keys being read. Start with the level wheel setting, though, and if that doesn't clear most/all of it up, please call tech support so that we can work on a different solution.

    Out of curiosity, are the other errors you see related to two-key shortcuts like MODIFY & PLAYBACK or other shortcuts using the MODIFY key? These shortcuts can be affected by which tab you have in focus - if the MODIFY key is used by that tab as an actual command, it gets consumed by the tab before the second key is pressed. I always try to hit PLAYBACK before using one of these shortcuts because the Playback tab doesn't interfere with these commands at all. I hope this helps...

    Thanks much -

    Sarah

  • 0

    I'm guessing you're in 'normal' syntax (as opposed to At Mode)?

    It sounds like you may be accidentally clipping another key on the way to (or off) the target one.

    The last two things you describe sound like they may be:
    - Step Level = 1%, clipped [Ch] on the way to [@Level]
    - Clipped another key (or the wheel) on the way over to [Goto]

    Something that might help to narrow it down is to open the Designers Dock (new in v6).

    One of the sections in that Dock is the 'last command' the console got, so if you note down what's there when an unexpected thing happens that should help locate the exact cause.



    [edited by: Richard at 1:46 AM (GMT -6) on Fri, Aug 27 2010]
  • 0 in reply to sclausen

    Hi

    The Wheel Response sounds like a probable cause. I'll adjust to slow wheel response and let you knnow how I go.

    Other problems aren't related to the use of the Modify key.

    Cheers

    Chris

  • 0 in reply to Richard

    Hi

    Yes I run normal syntax mode.

    I've pretty good data entry skills but I'll check the Last Command section in the Designers Dock and let you know how I go.

    I don't get these problems programming any other console, something I've been doing for over ten years.

    Cheers

    Chris

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