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    burton-fzz
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trouble while upgrading congo 4.3.1 to 6.0.4

(congo JR)

Hello everybody, i've faced a trouble while upgrading congo software/firmware.

At first i tell what i've done.

-i've download new software upgrade 6.0.4. 

-read what i have to do (Step 1: Download the Congo604.zip file. Step 2: Unzip the software, rename the Congo604.exe file to "Congo.exe" and place the renamed file on your USB flash drive in a folder named SOFTWARE..... etc. =) )

-then i've done everything is written in Installation Instructions (created "software" folder at root of flash-drive, put there congo604.exe, renamed it to congo.exe, inserted it in console, start "software update", installed application, clicked "finish" and the console restarted itself)

after that i was supposed to see congo with new software but there were nothing. 

only "congo" logo is on the desk. nothing happens! console show nothing expect logo!

later i found another file which called "Congo_Facepanel_Firmware.zip" where were written how to upgrade firmware (Congo Face Panel Firmware Upgrade Instructions_052010.pdf)

i've found how to get Windows explorer screen. but i wanted to know - am i doing right if i trying to upgrade facepanel? is it worth to upgrade facepanel or it doesnt help me? do i need an internet connection to upgrade facepanel or "Congo_UI_1_3_01_09_0_01 RC.SRC" file is enough?

 

sorry for grammer - i'm from russia and english is not my native language, and i use it rarely =(

 

p.s. my fail - i've got congo JR.



[edited by: burton-fzz at 12:42 PM (GMT -6) on Tue, May 3 2011]
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    Привет.

    Если есть диск с образом пульта (обычно в комплекте поставляется), то проще восстановить образ с диска и попробовать установить новую версию из Проводника, а не через функцию пульта. По крайней мере на Конго старшем такая фишка проходила.

    А по поводу Facepanel Uprgade, то это перепрошивка железа самой панели пульта. Тоже желательно сделать, в инструкции все есть.

    Если совсем трудно с восстановлением, то можно позвонить дилерам ETC. У них точно все есть и образы, и люди которые могут все сделать.

    ao-lightsp.com

    +7-926-607-7749

    +7-920-258-6998

    +7-83130-35699

     

    П.С. А, вот Олег уже ответил  )



    [edited by: Vova at 2:16 AM (GMT -6) on Thu, May 12 2011]
  • 0 in reply to Vova

    Спасибо, но всё решилось уже. я через проводник поставил 5ую версию и всё заработало.

    кстати  ctrl+alt+del  помогает проще выйти в проводник запустив задачу explorer.exe

    пока только трабла с подсветкой осталась, решатся должна програмно, но у меня сейчас нет времени поковырять консоль.

     

    thnks but i have already solved the problem. i have installed the 5th version of congo software and everything works.

    by the way - CTRL +  ALT + Del  is the easiest way to start the explorer.exe using "new task".

    may be this will help somebody to solve software problems.

     

    only the display lightning issue still bother me, i will try to solve it later.

    thank a lot for everybody!



    [edited by: burton-fzz at 8:42 AM (GMT -6) on Fri, May 13 2011]
  • 0 in reply to burton-fzz

    Hi Burton,


    I am glad your console is running fine again.

    We don't publicize CTTL+DEL+AT because some people don't understand the

    amount of damage they can bring upon the console by messing around in the Windows

    Level.

     

    Whats wrong with the Display lighting issue?

     

    As for v5, v6 has many wonderful changes/additions to the software, which you really should get to know.

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