Why is the Augment3d Lights Strobing but they're not on Stage. The light fixtures are not being commanded to strobe?
First set of lights(Fixed LED Paras) I've added are working on stage & augment3d for Intensity & Color but in Augment3d the Lights are strobing. I can adjust the Strobing speed but can not get it to match the live on Stage rate & I cannot get the strobing to completely stop in Augment3d.
First, if you haven't seen this support article, I would encourage you to follow the steps there as your initial troubleshooting step: Eos Fixture Profiles must be up-to-date for Augment3d Functionality - Electronic Theatre Controls Inc
Second, if the fixture profile is up to date, we would need to know specifically which fixture profile and mode you are having issues with to diagnose the issue further. It is possible there is an issue with the profile or some other issue going on.
Thanks, this did solve the problem. By updating the "fixture" settings in Patch. The ML controls then gave me an "open" & "open2" option under the "Shutter Strobe" function that was not there before. Once I set it to Open the lights stop Strobing in Augment3D.