Why is Augment3d showing a black screen after being booted?

Edit: I am using v3.1.

this could happen if the ambient light is off and the camera is looking somewhere without objects.

try turning the ambient light to medium or high

Just checking if you were able to figure this out. Please let us know, thank you.

Hi I have this same problem on an older but hi spec pc running windows 10 (ambient is high but just black on stage)

I can see the list of components from my show but no building and no lights(windows 10 pro i7 2620m 8gb ram nvidia gforce gt555

running 3d 1.3.6.1