Need help receiving MIDI Raw Data!

I'm trying to start using show control for my church. Here's my set-up so far:

I'm using ProPresenter to successfully send a MIDI note to a program called Bome MIDI Translator. Bome translates the MIDI note (C-1 for example) into a hex string (F0 7F 01 02 01 01 31 00 31 F7, which then translates to Go to Cue 1/10).

The program lets you know if the connections are right with by displaying Input / Output signals as blinking lights. Everything seems to be in order. MIDI in and MIDI out are both successfully activating.

The ETC Ion board is where the issue comes in. It just isn't reading the signal. I'm looking at the Diagnostics command line and no command is being received when I play the MIDI note from ProPresenter. I'm confident there's a setting within the Ion that I haven't set up properly.

Would anyone be able to help me in these finals steps? I'm so close, but I've hit a roadblock.

Thanks!

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