Ion board dropping patch

On more than one project, our Ion board (Revision 1.9, I think) is randomly dropping the patch of channels. It seems to happen the most when a saved file is reopened for more work. Is there a work around or update we should be aware of? 

Any ideas would be appreciated. 

Parents
  • Hey Margaret, 1 other user posted a similar issue this week. This seems to be an issue ETC has not encountered before. Are things being unpatched? Different addresses than were patched originally?  Would you happening to be running partitions?

    If you have access to the offline editor, load the show file there to see if patch is also incorrect.  If it is incorrect, exit to the shell, settings, maintenance, and save logs.   Then send to eos@etcconnect.com

Reply
  • Hey Margaret, 1 other user posted a similar issue this week. This seems to be an issue ETC has not encountered before. Are things being unpatched? Different addresses than were patched originally?  Would you happening to be running partitions?

    If you have access to the offline editor, load the show file there to see if patch is also incorrect.  If it is incorrect, exit to the shell, settings, maintenance, and save logs.   Then send to eos@etcconnect.com

Children
No Data
Related