I've updated the ion to the latest firmware update however the control surface has ceased to function. The ion still works via usb keyboard and our elo touchscreen but the controls on the desk itself no longer work. Any ideas?
I've updated the ion to the latest firmware update however the control surface has ceased to function. The ion still works via usb keyboard and our elo touchscreen but the controls on the desk itself no longer work. Any ideas?
I've had this problem a few times now as well. Yesterday in fact (I am in the process of getting it looked at, called ETC and my dealer)
Anyway, I end up going into the welcome screen, settings, then doing a face panel test and end up having to do this to the fader wings as well, press every button, fader, encoder. It then seems to function.
I've had this problem a few times now as well. Yesterday in fact (I am in the process of getting it looked at, called ETC and my dealer)
Anyway, I end up going into the welcome screen, settings, then doing a face panel test and end up having to do this to the fader wings as well, press every button, fader, encoder. It then seems to function.
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