Connect with the client from a PC

A couple of things worth checking.

1) You need to be running as Administrator with 2.0 for this to work. Right click on the app and 'Run as administrator' or you can go to Properties and Compatibility and set it to always run as administrator there.

2) Check your firewall isn't blocking things. This can also cause problems. 

Hope that helps.

Dan

It sounds like either a firewall or routing issue. First thing to try is disabling the Windows and any third party firewalls. If it still doesn't work then check the desk's network settings for Gateway. It ought to be the same IP as the desk.

Is there a switch inline or are you trying to connect directly to the console?

P-

i'm not sure why pinging wouldn't work, that kinda sounds like firewall. but it might be worth checking if in the Shell > Network you checked Multiconsole on the appropriate port...

If you are running Windows 7 or the later Mac OS version, I believe by default they are set not to reply to a Ping.