Capture Visualizer Element Help

Hi Everyone,

I am trying to get an element to connect and work with the capture visualizer file that was included on the ETC CUE thumb drive.  I am running the visualizer on a windows 7 PC with the firewall and antivirus software turned off and can successfully ping from the PC to the Element and vice versa.  However the Capture program does not update.  I have checked the enable output in offline mode box in the networking and have booted in offline mode.  Any help or ideas would be appreciated.

~Ray 

  • 0

    Capture Polar requires a reasonably good video card. On my laptop the embedded Intel GPU can't support Capture's rendering. I have to set it to use the nvidia card. Other than that, it works for me.

    You may need to add capture.exe to your list of programs that are allowed through the firewall. Turning off the the Windows firewall doesn't really turn off everything. This is done through Control Panel/Security/Allow program through Windows Firewall.

  • 0 in reply to sk8rs_dad

    It's pretty much impossible to turn off the Windows 7 firewall.
    You'll need to add the Capture executable to the exceptions list for the 'type' of network (Home, Work, Public) in use - or just all of them.

    It may be that Capture is trying to use a different network card than the one that's actually connected to the Element.

    See this Wiki page for more info.

    If you are using the standalone compiled Capture project included with the Teabreak Tutorials, you'll need to install the Demo of Capture Polar to select the network card, though it doesn't need to stay installed if you don't want to try it out.
    The Capture Polar demo/trial edition can be downloaded for free from Capture Sweden's website.



    [edited by: Richard at 10:32 AM (GMT -6) on Wed, Sep 11 2013]
  • 0

    Are are connecting the PC to the console via wireless or hardwired.  I was using the a Mac with Capture Polar Presenter over a wireless network and that caused my problem.

    On the EOS Network side under 2.1 Beta I use aSCN - Default YES - set to Release Version.  Also Net/2 - EDMX - Default YES.  Priority as in the Wiki mention by Richard.

    Hardwired I was fine.  Wireless not so.  Using wireless I was not communicating over Address 1/ and 2/.  I had to download Polar Capture and in it's connectivity settings: Tools Menu -> Options -> Connectivity and then select my wireless network IP block for ETC Net2. I'd then quit Capture Polar and relaunch the Capture Polar Presenter file from ETC Cue sessions in order to have connectivity over Address 1/ and 2/.

  • 0

    Thanks Everyone,

    Downloading the demo and switching from automatic to the Ethernet card did the trick.

    ~Ray

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