Capture Visualizer Element Help

Question

Hi Everyone, 
 I am trying to get an element to connect and work with the capture visualizer file that was included on the ETC CUE thumb drive. I am running the visualizer on a windows 7 PC with the firewall and antivirus software turned off and can successfully ping from the PC to the Element and vice versa. However the Capture program does not update. I have checked the enable output in offline mode box in the networking and have booted in offline mode. Any help or ideas would be appreciated. 
 ~Ray

Richard · Accepted Answer

It's pretty much impossible to turn off the Windows 7 firewall. You'll need to add the Capture executable to the exceptions list for the 'type' of network (Home, Work, Public) in use - or just all of them. 
 It may be that Capture is trying to use a different network card than the one that's actually connected to the Element. 
 See this Wiki page for more info. 
 If you are using the standalone compiled Capture project included with the Teabreak Tutorials, you'll need to install the Demo of Capture Polar to select the network card, though it doesn't need to stay installed if you don't want to try it out. The Capture Polar demo/trial edition can be downloaded for free from Capture Sweden's website.