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    shaun suchan
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Fader wing with Ion not working

We just got an ion with a 2x20 fader wing.

 

We have power at the fader wing and USB from the ion to the fader wing but it doesnt seem the ion is recognizing the wing.  I went into setup and configure fader wing and I get an icon of the ION without a fader wing.  Am I missing something?

 

Shaun

Parents

  • Hey Shaun,

    its best to contact your local ETC Dealer who sold you the console,

    or ETC directly to help you with this:

    For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
    For technical support in Europe, please call (+44) 20 8896 1000.
    For technical support in Germany, please call (+49) 8024 4700-0
    For technical support in Asia, please call (+852) 2799 1220.

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  • Hey Shaun,

    its best to contact your local ETC Dealer who sold you the console,

    or ETC directly to help you with this:

    For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
    For technical support in Europe, please call (+44) 20 8896 1000.
    For technical support in Germany, please call (+49) 8024 4700-0
    For technical support in Asia, please call (+852) 2799 1220.

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