• Date
    rochem
  • Date
  • Replies 5 replies
  • Subscribers 184 subscribers
  • Views 3647 views
  • Users 0 members are here

Pixel Maps not running from Backup Ion

Hi all,

I've been in tech since Wednesday, and we had a weird problem come up in the last few days. For this show, I'm running an Eos primary (one programmer) with an Ion backup, all on the latest software. We have a small pixel map setup with a bunch of incandescent light bulbs, and we're also taking MIDI triggers from sound for some cues.

I don't have a Show Control gateway, so I tried having the Backup Ion take MIDI in, but as I learned from testing and in my most recent thread, this doesn't work. So, after a few days of teching, we swapped the Ion to the primary and used the Eos as it's backup.

However, this brought up a new problem. When I tried to play back the cues we had already recorded, the Pixel Maps seem to have been broken. Everything else in the cues works, it's just the Pixel Maps. Even if I dump out of a cue and just try to manually bring the Pixel Maps back up, I get nothing. Interestingly, when I go into Pixel Maps Edit and Flash a range of channels, that works perfectly - and if I bring up the individual channels of the things I'm controlling, that also works. The only way I can get my system to output Pixel Maps is by restoring the Eos to the primary - but this means that I can't take MIDI in anymore.

I spoke to Hans yesterday to try to resolve this, and we weren't able to figure anything out. There's also the underlying concern that if the Backup did ever have to take control in a show situation, it theoretically wouldn't play back the Pixel Map information.

I'm happy to send along logs and the show file, but this just seems like a really odd behavior. Is there anything obvious that I could be missing here? Anyone ever seen something like this?

Thanks!

Parents

  • Hi Rochem

    I'm sure you've already checked this, but have you loaded the same pixel map media on each console?

     

    Sarah

  • in reply to Sarah Brown

    and depending on the age of the ion console, PixelMap.exe (or something like that) might not have been factory installed...

  • in reply to ueliriegg

    All of the media is stock. We're just using simple swipes and spirals, so we didn't import any media. I would assume that the Ion's media is the same as the Eos's media, since both came in with the same software update.

    Also, we have one of the earliest Eos consoles, and the Ions are many years old, so Pixel Mapping wasn't even on the horizon when we got these. However, they both have the most recent software. Is there a firmware update that I may have missed?

    Also, it's worth noting that on the console end, everything appears to work - I can see the content playing in Preview, it shows the fixtures coming on, and Flash works - the only problem is that the fixtures don't actually light up when they should.



    [edited by: rochem at 9:57 AM (GMT -6) on Sun, Nov 3 2013]
Reply
  • in reply to ueliriegg

    All of the media is stock. We're just using simple swipes and spirals, so we didn't import any media. I would assume that the Ion's media is the same as the Eos's media, since both came in with the same software update.

    Also, we have one of the earliest Eos consoles, and the Ions are many years old, so Pixel Mapping wasn't even on the horizon when we got these. However, they both have the most recent software. Is there a firmware update that I may have missed?

    Also, it's worth noting that on the console end, everything appears to work - I can see the content playing in Preview, it shows the fixtures coming on, and Flash works - the only problem is that the fixtures don't actually light up when they should.



    [edited by: rochem at 9:57 AM (GMT -6) on Sun, Nov 3 2013]
Children
Related

www.etcconnect.com