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    JTalley
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Ion Cue stack issues

I am having a problem with cue stacks that is pretty severely impacting on a daily basis sense upgrading to the latest patch.  If I have a cue stack with say a stack of colors (for moving head or RGB LED's) I can tab through them fine, however when I get to the last cue and I link back to the first cue it does not change.  Once I hit go one more time to the second cue it will move as long as I am going forward.  

I tried this several times and had the same problem with focus positions in a stack as well.  If I am in a cue and I hit GO TO CUE 6/5 (or whatever it might be) I still have the problem whether the cue is in front of or behind where I am in the cue stack.

After doing some testing it seems like this is only happening when I have a sub with intensity up.  If there is no sub then the cue stacks work as they should.  Has anyone else had this problem at all?  It is really screwing with our shows!

Help!

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  • Hi there,

    This is an issue that was recently discovered in 2.1.0 and 2.1.1 -- a cue list with non-intensity moves but no intensity recorded will not fade its moves under some circumstances (pressing Back, doing Go to Cue, or doing a link to another cue). There will be a fix in the next version of software (v2.2.0). The workaround would be to record a slight intensity on the channels in your color-only cue lists (01% will do). This was new in 2.1.0 -- version 2.0.1 didn't exhibit the issue. A downgrade would also be possible to do -- I can provide instructions on how to do that if you'd like. 

    Very sorry for the issues! 

    Hans

  • in reply to Hans.Hinrichsen

    Hans.Hinrichsen said:

    Hi there,

    This is an issue that was recently discovered in 2.1.0 and 2.1.1 -- a cue list with non-intensity moves but no intensity recorded will not fade its moves under some circumstances (pressing Back, doing Go to Cue, or doing a link to another cue). There will be a fix in the next version of software (v2.2.0). The workaround would be to record a slight intensity on the channels in your color-only cue lists (01% will do). This was new in 2.1.0 -- version 2.0.1 didn't exhibit the issue. A downgrade would also be possible to do -- I can provide instructions on how to do that if you'd like. 

    Very sorry for the issues! 

    Hans

    I just ran into this last weekend (due to a last minute change to take cues out of order).  I wondered why it happened.  Now I know why.

    Steve Martin
    Indianapolis Symphony

Reply
  • in reply to Hans.Hinrichsen

    Hans.Hinrichsen said:

    Hi there,

    This is an issue that was recently discovered in 2.1.0 and 2.1.1 -- a cue list with non-intensity moves but no intensity recorded will not fade its moves under some circumstances (pressing Back, doing Go to Cue, or doing a link to another cue). There will be a fix in the next version of software (v2.2.0). The workaround would be to record a slight intensity on the channels in your color-only cue lists (01% will do). This was new in 2.1.0 -- version 2.0.1 didn't exhibit the issue. A downgrade would also be possible to do -- I can provide instructions on how to do that if you'd like. 

    Very sorry for the issues! 

    Hans

    I just ran into this last weekend (due to a last minute change to take cues out of order).  I wondered why it happened.  Now I know why.

    Steve Martin
    Indianapolis Symphony

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