Issues with existing profiles

If you discover an issue with an existing fixture profile, please let us know here.   We will investigate and correct if necessary.  

Thanks much!

Anne

 

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  • There are some issues with the Showtec Expression 33000 Zoom in advanced mode:

    The profile is missing the amber colour parameter (should appear after white). There's also a 'dimmer curve' parameter in the profile that doesn't seem to match anything on the unit.

    Everything else seems to be working, although I haven't tried most of the control and colour mix options.

    The basic mode presumably needs an amber channel too.

     

    Thanks,

    Chris

     

  • Hi Chris,

    Thanks for the heads up. We'll get this fix requested. Do you know if the fixture had firmware updates or other changes recently that modified this? It is odd, especially to have the 'Dimmer Curve' parameter be so specific and then gone in the current manual... We'll let you know when we get that fix in.Do you have a timeframe in which you need it?

    Thanks!

    Hans

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  • Hi Chris,

    Thanks for the heads up. We'll get this fix requested. Do you know if the fixture had firmware updates or other changes recently that modified this? It is odd, especially to have the 'Dimmer Curve' parameter be so specific and then gone in the current manual... We'll let you know when we get that fix in.Do you have a timeframe in which you need it?

    Thanks!

    Hans

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