Issues with existing profiles

If you discover an issue with an existing fixture profile, please let us know here.   We will investigate and correct if necessary.  

Thanks much!

Anne

 

Parents Reply
  • Hello, David:

    We believe this may be an issue with the "Strobe Mode" setting for the fixture.  The default mode is currently "Shutter Open."  In order for the "Shutter Strobe" parameter to function, one must first change the "Strobe Mode" to "Strobe 1 to 20 Hz."  This is set in this manner due to many requests from users that these values be able to be set manually within the profile.


    Thank you,

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