Issues with existing profiles

I just loaded the most current fixture library on to my Eos and I have found that for the Mac Quantum Profile Extended, the templates depicted for the indexing wheel on the Eos do not match the templates in the fixture. The fixed wheel has pictures now but the indexing wheel don't match the fixture.

Hi Chris -- I took a look at this, and in 10.2.0 build 72, the images match what is shown in the user manual (page 9).
http://www.martin.com/en-US/Support/Product-details/MAC-Quantum-Profile

That is really odd. I believe you and I swear this is not a put on. The manual and the fixture agree, but my Eos does not. Fixture is patched correctly, Fixtures are addressed correctly. It looks like I am behind one software version for the Eos. Could that be the problem?

The software version is 2.2.1.9.0.13 and the latest library update is build 72

Could be. I looked at it with version 2.2.1, library 10.2.0 build 72, and rev B of the fixture manual. Could you verify that it matches this manual? http://www.martin.com/Martin.Download.aspx?file=/files/files/productdocuments/11_MANUALS/999/35000279b%20UM_MACQuantumProfile_EN_B.pdf

Note that you must update your console software before updating the library.

Attempting to install a library update for a different version of Eos (either older or newer) can have surprising results, as they are somewhat interdependent.

Have an event running right now but as soon as I am able I will update the console and see if that fixes the problem. I had not even heard that the software was up to version 2.2.1. Still on 2.2.0. Guess I should crawl out from under my rock every once in a while.

Is there an update email list that I could get onto to be notified when updates like that come out or are coming up?

Have an event running right now but as soon as I am able I will update the console and see if that fixes the problem. I had not even heard that the software was up to version 2.2.1. Still on 2.2.0. Guess I should crawl out from under my rock every once in a while.

Is there an update email list that I could get onto to be notified when updates like that come out or are coming up?