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    Grenbens24350213454
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Remotely powering on ION

Hello,

I am interested in knowing more about the ability to remotely power up or shut down an Ion using an RVI or RPU that is connected via ethernet. There is an old post on this forum from over 5 years ago where somebody mentioned the possibility of using a Wake on LAN program to power on an Ion. Unfortunately this required a separate PC on the network to carry out the operation, and there was also no way to remotely power off the console. There was mention that ETC was going to implement this in an update - but that comment was made several years ago and I have not been able to find any other information about it. 

I am wondering if anything has changed, if it is now possible to remotely power on or shut down an Ion using an RPU or RVI, and if so, how can that be done.

Thank you for your help.

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  • 0
    This feature is actually supported natively in Eos family consoles. Exit to the shell on both the Ion and the RPU/RVI and look for a settings option called Remote Power on/Remote Power Off. Once enabled log back in to the application and within the browser there is an option called Network. Under network select the appropriate power up or power off option.
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  • 0
    This feature is actually supported natively in Eos family consoles. Exit to the shell on both the Ion and the RPU/RVI and look for a settings option called Remote Power on/Remote Power Off. Once enabled log back in to the application and within the browser there is an option called Network. Under network select the appropriate power up or power off option.
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  • 0 in reply to jselander
    Hello Josh, Thank you for the reply. I have turned on the remote power on/off options on both my Ion and RVI. I have been able to network them and do a remote power off. I am able to use the Ion to remotely power on the RVI, however I am still unable to use the RVI to power on the Ion. When they are in a shutdown state, the RVI's ethernet port remains lit and the Ion's does not. Is there a way to keep the Ion's port active when shut down? I heard that the EOS cannot remotely power on, but I thought that the Ion was able to. Thanks again.
  • 0 in reply to Grenbens24350213454

    This Wiki article may apply. Note that depending on the age of your Ion it may require a return to factory for a BIOS upgrade.

    [Moderator Note: Link Redacted]

  • 0 in reply to sk8rs_dad
    Thanks for the Wiki article. It does look like the Ion I am using has a BCM motherboard. I changed all the settings but the Ion is still not responding to the remote power on. On the plus side, the ethernet port is now illuminated when shutdown. My venue has a second Ion that was purchased at the same time as the first, and I will try this process on it to see if I can get it to respond to the remote power on. Otherwise I may need to get in touch with tech support about that BIOS upgrade.
  • 0 in reply to sk8rs_dad

    The link to the internal wiki article has been removed.

    While we are happy to help enable Wake-on-LAN settings to make use of the remote power on/off features, we prefer that users do not make changes in their BIOS without being in direct contact with ETC Support.

    This is to minimize the potential for accidentally changing the wrong setting and so that we know when changes are being made to better improve process for future shipping product.

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