Hey there! I recently updated my Element's library patch file, and now whenever I try to load a show, it crashes. It throws the "Etc has shut down unexpectedly error", Please help!!!!!!!
Hey there! I recently updated my Element's library patch file, and now whenever I try to load a show, it crashes. It throws the "Etc has shut down unexpectedly error", Please help!!!!!!!
It sounds like you may have installed the library patch onto a console that was not running the latest software. The library patches are only meant to be installed on consoles running the latest and greatest- in this case v2.2.1.
If this is the case go ahead and give us a call at tech support (Ueli has already conveniently posted the info) and an uninstaller can be sent. Then you will be able to update the console to the most recent code and run the patch again.
Thank you,
www.etcconnect.com